What Is Covered
Tanks
TEN (10) YEARS warranty on all polyethylene rotationally molded tanks to be free from all cracks and/or corrosion. Replacement tanks are subject to model year and availability.
Parts
THREE (3) YEARS warranty on all equipment parts against defects in material and workmanship under normal use and care.
Labour
ONE (1) YEAR warranty on labour based on Dustbane’s Labour Rates and equipment parts under normal use and care.
Electrical Components
ONE (1) YEAR warranty on electrical components under normal use and adequate storage methods.
Battery
ONE (1) YEAR warranty on equipment battery under normal use and care following the recommended charging procedures.
Charger
ONE (1) YEAR warranty on equipment charger under normal use and adequate storage methods.
Fan and Brush Motors
THREE (3) YEARS OR UP TO 2000 HOURS warranty on fan and brush motors under normal use and care.
Wheels and Casters
ONE (1) YEAR warranty on equipment wheels and casters under normal use and care.
What Is Not Covered
The following parts and/or accessories are exempt from the terms of this warranty:
- Brushes
- Filters
- Switches
- Gaskets
- Painted parts
- Belts
Warranty Claim Process
If a product or one of its parts qualifies for replacement or service during the warranty period, contact Dustbane Products Limited directly for further instructions on how to proceed. You will need the product model number, serial number and date of purchase. If proof of purchase is not available, the warranty period begins 1 month after the sale of the product to an authorized Dustbane distributor.
If the product is eligible, Dustbane Products Limited will send you a pre-paid shipping label for merchandise return. Upon receipt of the return, Dustbane may:
- ship a replacement
- contact you directly with information regarding the repair of the product
- issue a refund
No Other Warranty Applies